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VoIP trunk termination location

Please note - We only provide service to companies and businesses located in the UK with a UK based IP address

Ofcom CLI Requirements

Ofcom introduced new CLI (Calling Line Identity) guidelines intended to reduce the volume of nuisance calls arriving at UK users. These came into force in October 2018 and placed two key obligations on CP’s:

1. Block calls where CLI values are determined to be invalid.

2. Either substitute CLI or block calls where values are considered to be unreliable or where no value is received.

Emergency Calls

Access to emergency calls (999) is only available if your number/s ranges are held on our network. Any identifiable Emergency calls are exempt from UK CLI validation rules. Simple Telecoms will not remove or replace CLI details or reject a call due to CLI validation failure.

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We will only contact you using the contact details you supply. We won't pressure you to sign up with us. However, if you need help choosing the right amount of channels. We're here to help. Call us on 0330 122 0000 between 9am and 5pm Monday to Friday.

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